Trade Industry: In the Trade? We supply sapphires to the global jewellery trade industry. If you're a Jeweller, please get in contact with us so we can secure a future relationship with you! We also offer a 2-week payment period for all trade clients. For approvals and additional information regarding trade enquiries please get in contact with us. 
Email: dreamofgems01@gmail.com

Returns & Exchange Policy: 3 Day return policy is applied with every purchase, buyer must notify us within 3 days of receiving the item if they wish to return it. Buyer is responsible for return postage and total loss in value if an item isn't returned in original condition. A full refund will be applied once the item has been received by us. Please note that after 3 days we will not accept returns.  

Postage & Packaging Policy: Postage is covered by us! Free registered express worldwide with Australia Post including signature on delivery. Tracking number supplied after posting, we normally ship 1-2 days of purchase. If you wish to add extra cover or insurance, please notify us before purchasing. 

Privacy Policy: This privacy policy sets out how Dream of Gems uses and protects any information that you give us when using this website. Dream of Gems is committed to ensuring that your privacy is protected. Should we ask you to provide certain information too complete your order, you can be assured that it will only be used in accordance with this statement. We will only collect information that is relevant for shipping and order requests. Such as: Name, Address and contact information.  We will never sell or share your private information.